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I’m honestly not sure my fridge is doing anything anymore, and people who know what they’ll want to eat far enough in advance to defrost it are a strange species to me, so I’m buying things fresh the night I eat them these days. Tonight I was exactly on time for a bus, which is exactly the wrong time if you need to go shopping first, and it was freezing, so I did that which I do not like to do: I lingered in Somerfield. There’s no Earthly reason I can’t just go back to the office and write for a few minutes, except that I feel defeated going through the whole leaving ritual again. There’s the shutting down, the standing up, the deciding which if any of my many bags I should take and what if anything a) is and b) should be inside it, the lingering idly waiting for myself to remember something I’m forgetting, the thanking of the cleaners as they suspend their cleaning to let me by, straight across the bit they’d been cleaning, underlining the ultimate futility of their work, the sudden remembering of the thing I was forgetting, the return, the thanking of the cleaners, the obtaining of the thing, the leaving again, the increasingly apologetic thanking of the cleaners, the subconscious pre-scouting of who is manning reception to see if it’s a) the one I never know whether to say “See you” to, b) the nice one who always says “See you” and to whom I always say “See you”, and whom I suddenly remember talking to at the Christmas party, God maybe even dancing with? Certainly giving my hat to, or c) the nice security guy who always says “See you mate”, but whose friendliness is always overcast by the implication that I am now in the building late enough that anyone entering it needs to be secured by security rather than received by reception, and thence that I either i) work too hard, ii) have too little else to do, or iii) steal. It’s not an unpleasant process, but it’s not one you feel like repeating just after you’ve gone through it. Somerfield is bleak. Until recently they had these little flyers at the checkouts with photos of various people in Somerfield uniforms and quotes about how much they liked working at Somerfields, and the contrast between the textual joy and the unbreakable misery of those actually working the tills in front of them was way past comic and deep into tragic territory. The old couple were saying that Somerfield had given them the best years of their lives, the lanky young guy was saying he had more of a laugh here than at university, and somehow neither claim – next to those slightly vacant grins – seemed to suggest that working at Somerfield was at all worthwhile or pleasant, merely that the kinds of people who would describe it in those terms were exclusively those who’d been entirely deprived of anything that was either. Those are gone now. Tonight I listened to what I initially mistook for a joking exchange between two- what, stockists? While pretending to be struck by indecision about which particular pair of sirloins I fancied from the two on offer. When one of them – who I would later come to refer to as ‘the sane one’ – said “I’m doing you a favour here, I’m on your side,” I realised that it was actually the middle of a fairly serious reprimand, the significance of which was entirely lost on its recipient. After a while I decided he was disabled in some way – he couldn’t take anything his colleague said seriously, even as he appeared to comprehend the words, and everything he said started with “Can I ask you a question, Duncan?” He was clear on the point that his immediate superior was going to present him in a sympathetic light when he reported to his ultimate superior, but after that was established he asked if he would be getting a bonus, which seemed to take the whole conversation back to square one. I surmised that his mistake had been to label a thing or several things as being 2 pence, which in retrospect he found pretty funny, but in explaining the humour – itself an unusual step – reasoned that they wouldn’t sell if they were only 2p. When confronted with the likely reality – that the problem was they would sell extremely well – he conceded that well, yes, they would, but very cheaply, as though this was basically the same thing as not selling at all. I didn’t get a very clear picture of the internal politics of our local Somerfield tonight, but I could see why this guy could be a problem. Pretty much everyone who works in this Somerfield is broken in some way; some benign, some malignant. It used to depress me, then just sadden me, and now I feel nothing at all. I just want to not be there anymore. | ||
Chris: It's not just your Somerfield. It's all of them. My local one has just started employing 14 year-old boys on the tills. They all look terrified. At first I thought they were in fear of some Nurse Ratchet-style floor manager. Now I realise it's because they know that at any minute they might have to count.
Alex Hopkinson: Yeah, I visited the Somerfield in Bude (North Cornwall) when staying with my parents over Christmas etc and it's a dark pit of misery and has been for a few years. The Morrisons on the other side of the town is quite obviously the supermarket of choice for anyone in the area and the Somerfield employees know this and seem to have given up on any efforts to provide a pleasant shopping experience/environment.
bob_Arctor: Ah the one in Harborne, Birmingham is classic.
Usually it's the big fat girl or the pale lanky chav with the shaved head and dyed-blonde straightened fringe. Buy a bottle of wine: "Sharon, alcohol!" Only in thick brummie, which is hard to write.
Jason L: I popped in several times and was able to see the site from America all day (British and American days). Shrug.
Mike Jennings: Supermarkets. Absolute nightmare places. I've just finished working at.. well.. One of them, and I have many friends who still work there. They've just brought in a new student handbook - that the union have voted in - that says that if any employee publishes anything defamatory about the company, including blogs, then it's a sackable offence. So, they'll fire you for having an opinion and expressing it. I'd name them in this entry, and how they treat their staff terribly, expect unpaid overtime, ruin lives and employ morons, but if I do, Morrisons might sue me as an ex-member of staff.
Oh, bollocks. R: LOL. I came accross this site by accident, but your Somerfield observations are spot-on! A truly awful shop! Luckily, the whole company has completely lost it's direction and is being backed into a corner by the retail giants - time is running out for Somerfield. If you are lucky enough to live in a relatively affluent area, your Somerfield may turn into a Waitrose, who are acquiring Somerfield shops at quite a pace (Somerfield in Harborne becomes Waitrose on July 12th...). But if you live in a pikey area, the likelihood is that you'll simply end up with a Budgens.
Bad luck...
reece: I work a bude somerfield! yeah, there is a growing pit of fatalism in the managers, who realise that year by year profits are falling, but the staff are really nice. its just the older ones(those who have worked there for 10+ years) and who realise they can never escape the cycle they put themselves in that are sad and irritated all the time! Myself, I'm 18, off to uni next year(gap year to raise some cash) and enjoy it quite a bit. whilst soe people are annoying, it never the staff, just picky customers, or thosse who deliberatly come in every day to annoy you(yes some people in bude are so sad they have to do this to fill in their vacant, lonely lives). When i go into morrissons these days, i actually feel the depression hanging in the air, as people work there just for the money, which is rather poor, with no perks added, and are shouted at by incompitent managers, themselves stressed, for nothing more than doing ther jobs! I prefer somerfield. The bosses are a lot nicer and as equals.
somerfield worker: somerfield is great to work for the staff are polite and helpful, if had bad experinece should go to somerfield in penkridge because we are always smiling!!!!
mrs jones: i think somerfield is great
i luv somerfield: I think Somerfield is awesome! I go in to my local one all the time and everyone is always happy & helpful. My friend works for one and loves it. She actually just got promoted and never complains about going to work. Sorry you have had a bad experience.
dax: I find somerfield quite refreshing compared to my local tescos, the majority of all the staff are polish or other eastern nationals, and to find out where a particular item is in the store results in several huddles between members of staff to translate an answer. Also now which i find very irratating they have decided to hide their bags from view in order to dictate how many bags i can actually have. when buying 6 packs of can drinks i was given 1 bag when i asked for another bag, in order to double it up so the bag didnt break i was asked why, so i said it was just a spare so i could go down the local park and suffocate a duck with it(she did not find it amusing.
rob: Not all somerfields are bleak i work in one that a has a good team of people with a great atmosphere maybe u should try another somerfield before you pass jugdment
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